Covid-19: Unpacking the new regulations for the ICT industry

The Independent Communications Authority of South Africa (ICASA) released the ICT Covid-19 National Disaster Regulations on 6 April. Given that each day of non-compliance with certain of the Regulations may result in a fine of not less than ZAR100 000 per day – it's important for industry stakeholders to know who these apply to and what is required.

The Regulations set out minimum standards that licensees (as defined in the applicable Act) must adhere to during the Covid-19 national state of disaster.  This includes, facilitating the distribution of information required for dealing with Covid-19 as well as post-disaster recovery and rehabilitation.

The Regulations apply to all authorisations, certificates, applications and registrations made and/or issued in terms of the Electronic Communications Act 36 of 2005 (ECA), the Broadcasting Act 4 of 1999 and the Postal Services Act 124 of 1998 (the Acts).

The Minimum standards

The Regulations make provision for various minimum standards which are applicable during the Covid-19 disaster. 

We have listed some of these below:

  • complaints resolution: licensees are exempt from resolving complaints within the time frames prescribed by ICASA in its regulations;

  • tariffs and fees: any radio frequency spectrum licence renewal fees which became due and payable on 31 March 2020 will only become due and payable on 30 June 2020;

  • performance period for sound and television broadcasting services: the performance period for both sound and television broadcasting runs from 07h00 to 21h00;

  • syndication: programme syndication may not exceed 45% per week of a broadcasting service licensee’s programming;

  • quarterly submission of programming logs and recordings to ICASA: this submission is suspended but programming logs must be kept at ICASA's request;

  • submission of applications: hard copy applications for licences, authorisations and/or certificates are suspended;

  • television broadcasting services to persons with disabilities: television broadcasting service licensees (excluding community television broadcasting service licensees) must ensure that broadcast coverage of all media briefings by the National Command Council includes a sign language interpreter; and

  • deployment of electronic communications facilities: licensees must notify ICASA of new installations of electronic communications facilities within 7 days and ICASA will maintain a register of those facilities deployed during the Covid-19 disaster.

Type approval

A type approval application for any electronic communications service facilities and equipment which is intended to be used for the purpose of bringing relief or assistance during the Covid-19 disaster must be submitted to ICASA. It must be accompanied by various documentation, including: a detailed submission setting out how the equipment which is being sought to be type-approved will be used for purposes of bringing assistance or relief.

Access to radio frequency spectrum

  • Temporary assignment of radio frequency spectrum: during the Covid-19 disaster, any licensee can apply to ICASA to dispense with licensing procedures for the licensing of radio frequency spectrum to enable ICASA to deal with the anticipated rise in demand for network capacity or data services.  Two or more licensees may share radio frequency spectrum assigned to alleviate the challenges of network capacity.  All spectrum sharing agreements must be submitted to ICASA for approval.

  • Obligations relating to IMT radio frequency spectrum licensees:

    • licensees with both electronic communications services and electronic communications network services licences and who have access to IMT radio frequency spectrum assignment must send their subscribers, free of charge and by SMS: at least 2 public announcements per day, regarding the prevention and management of Covid-19; and notifications of all announcements by the Minister of Health or the Presidency;

    • ICASA will determine the number of district virtual classroom platforms to support virtual teaching during the Covid-19 disaster, which will be connected by the individual electronic communications network service licensees with access to IMT radio frequency spectrum assignment; and

    • all electronic communications service and electronic communications network service licensees must zero rate all Covid-19 sites as identified by the Department of Health.

The above Regulations will be in effect until the termination of the Covid-19 national state of disaster.


These materials are provided for general information purposes only and do not constitute legal or other professional advice. While every effort is made to update the information regularly and to offer the most current, correct and accurate information, we accept no liability or responsibility whatsoever if any information is, for whatever reason, incorrect, inaccurate or dated. We accept no responsibility for any loss or damage, whether direct, indirect or consequential, which may arise from access to or reliance on the information contained herein.

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Webber Wentzel > News > Covid-19: Unpacking the new regulations for the ICT industry
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