Covid-19: Ensure opportunistic product offerings are legally compliant

Demand for new products to combat Covid-19 infections presents an opportunity for businesses under strain, but they should be aware of advertising, medical and intellectual property restrictions

Businesses are adapting their business models in an effort to remain profitable and avoid job losses through the Covid-19 lockdown.  This has resulted in several non-medical businesses turning to manufacturing, distributing or retailing medical-related products, and doing so in haste.

Demand for face masks, hand sanitisers and other personal protective equipment (PPE) is growing.  In response, alcohol and perfume manufacturers have begun producing hand sanitisers while clothing manufacturers have expanded their product ranges to include face masks and medical scrubs.  These businesses need to ensure that their new product offerings comply with all applicable laws and regulations.

In terms of the Code of Advertising Practice, businesses need to be able to substantiate any claims they make with evidence. They cannot make claims appearing to have a scientific basis, which in reality they do not possess.  When statistics or scientific information that substantiates a claim exists, businesses must be careful not to misuse research data, statistics or quotations in a way that implies that this has greater validity than it actually possesses.

Businesses not adhering to the Code open themselves up to the risk of a complaint being filed against them with the Advertising Regulatory Board (ARB).  Since the ARB provides for a quick and cost-effective remedy for complainants who believe that advertisers have not adhered to the Code, it is imperative that businesses comply with it before launching a product.

In addition, the Medicines and Related Substances Act prohibits anyone from making false or misleading advertisements or claiming in an advertisement that the therapeutic efficacy or effect of any medicine or medical device is other than that stated by the South African Health Products Regulatory Authority (SAHPRA).  Perpetrators face a fine or imprisonment of up to 10 years.

Businesses should not only be mindful of advertising codes, but also the requirement to comply with other provisions of the Act.  SAHPRA is empowered to monitor, evaluate, regulate, investigate, inspect and register medicines and medical devices, among other medical-related products.  Certain medical-related products need to be registered with SAHPRA prior to being sold, and failure to do so is an offence.

Businesses that are venturing outside their areas of expertise must also be cautious of intellectual property (IP) laws and ensure that, in developing new products, they are not infringing on third party IP rights.  Given the legal and reputational consequences of non-compliance with laws and regulations, businesses are urged to seek advice regarding advertising, IP protection and industry-specific regulations.


These materials are provided for general information purposes only and do not constitute legal or other professional advice. While every effort is made to update the information regularly and to offer the most current, correct and accurate information, we accept no liability or responsibility whatsoever if any information is, for whatever reason, incorrect, inaccurate or dated. We accept no responsibility for any loss or damage, whether direct, indirect or consequential, which may arise from access to or reliance on the information contained herein.

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