The Office of the Pension Funds Adjudicator (OPFA) published its
Annual Report for 2020/21, and whilst the OPFA recorded a reduction in the number of new complaints referred for that period, it noted that this may be due to the Covid-19 pandemic. Whilst pension funds, administrators and employers have their own role to play in a pension fund, is there a role for them in lessening the number of complaints in pension funds?
In this podcast, Nicci van Vuuren and Muvhango Lukhaimane (the Pension Funds Adjudicator) explore the disparity which seems to exist between members and stakeholders when it comes to member dissatisfaction and complaints.
Guest: Muvhango Lukhaimane, Pension Funds Adjudicator
Host: Nicci van Vuuren, Senior Associate, Webber Wentzel
Executive Producer: Nicci van Vuuren