Webber Wentzel has been recognised amongst the top 100 organisations for Excellence in Enterprise IT adoption at the Digital Transformation Awards 2022, which took place on Friday, 25 November 2022 in Kenya.
This achievement was attributed to the work the firm has done on their multi-phase Client Experience (CX) Programme, where they became the first African law firm to implement legal360, a powerful and intuitive Enterprise Contact management and Relationship Intelligence platform (CRM), hosted on the world's most trusted business cloud. The award is testament to Webber Wentzel’s commitment to putting their clients at the heart of everything they do, by ensuring that they provide them with seamless, and personalised experiences – in the moments that matter most.
"CRM is an investment in reconnecting with our clients and understanding our relationship with them" Webber Wentzel Senior Partner and Chair, Christo Els.
Winning this award also demonstrates the strides the firm has taken to achieve its platform-related strategy of being South Africa's market leader in legal services innovation.
Photo above: Unathi Ntuli, Webber Wentzel Data Specialist and Andrew Karanja, Dx5 Director